Related Articles
Account deactivated
If an account is deactivated, the user may have made too many login attempts with the wrong password. To change the number of authorized attempts before deactivating the account, refer to the section Change the number of failed authentification. ...
04/12/21: Change in Emprez's security model
Some companies have, by default, a rule that when an employee tries to access the service (with the wrong password) more than three times, their account is deactivated and their supervisor must re-activate it. These situations cause problems for a ...
05/21/21: Hide password in employee file
For your privacy, Emprez now gives you the option to hide Emprez users' passwords in their employee folders. The only condition to benefit from this option is that all employees have an email in their folder so that you can send them back their ...
Error messages during authentification
For all the cases below, you can send us a ticket so that we can resolve the situation. Mauvais Usager / Mot de passe Causes: The ID or password you used is incorrect. Solutions: If you have forgotten your user code, ask your supervisor to give it to ...
01/07/21: The Emprez welcome kit in one clic
A "Send access information by email" button has been created to allow you to send the welcome kit by email to your employees with one click. For this button to work, you must enter the employee's email address in their employee file. If you have not ...