Virtual punch: configuration and troubleshooting

It is possible to configure a computer or tablet to act as a punch for the Emprez service. These virtual punches can be installed on any device with Chrome browser installed.

WARNING :

Although this way of using the service is possible, please note that if the method mentioned below does not work, the Emprez technical support team will not be able to assist you in this process. Emprez only provides support for punching machines installed by members of its team and disclaims all liability for any inappropriate use of the service.

Here are the steps to follow to access a virtual Emprez punch on your computer:

1. Make sure that the Chrome browser is installed on the computer,
2. In the address bar of the browser copy/paste this: https://www.horarius.net/Horarius-Punch-WEB
3. In the "ID" text field, please enter the code which will be given to you by one of our agents.
4. This will allow your employees to punch like on a time clock from your browser.

To know:

1. A fixed connection to the designated machine should be preferred for efficiency and reliability
2. The link to the punch service will not work if no internet connection is discovered
3. If your punch loses the internet connection, it keeps the information (times & photos, if applicable) in its internal memory. All the information entered is automatically sent to your Emprez account once the connection is reestablished.
   

Frequently encountered problems with this type of configuration:

1. No punch is sent to my Emprez account
   

Someone may have entered the wrong punch ID.

Try to clear your browser cache and redo steps 1 to 3 above.

Refer to the Chrome browser documentation to understand how to clear the cache.

1. Several punches are sent late to my Emprez account
   

Your punch account was not configured for use on a browser.

Submit a ticket with the name of your company and division so that we can help you faster.

• Related Articles

• V2 virtual punch camera does not work

  The first time the virtual punch is installed on a laptop or a desktop and after the first time, the badge number is inserted. Chrome will ask the user if he will allow Chrome to access the camera, you need to Allow.  If it still doesn't work: Check ...

• Configuration of the functions of your punch machine for your employees

  The punch machine will be used by your employees to punch their presence. The machine linked to Emprez will allow you to compare the planned schedule with the schedule actually worked by the employee. The punch machine also allows you to consult ...

• Information for installing the punch

  In this article, you will find all the information to properly install the punch in your company. This has already been set up by the Emprez team, according to your manager's responses. If you would like to contact the Emprez team: The most efficient ...

• Type of employee access to the punch: Physical punch or mobile punch

  The employee has two ways of pointing his presence at a shift: With the mobile app On the physical punch machine                             Mobile application  Activate the option For your employee to be able to punch via the Emprez mobile ...

• What type of punch machine do you have: V1, V2, or V3?

  Punch machine V1 If your business has had its punch machine for a very long time, you probably have the V1 model. You can check it if the home interface looks like the image below. V2 and V3 punch machine If your company has had its punch machine ...