V2 virtual punch camera does not work

V2 virtual punch camera does not work

The first time the virtual punch is installed on a laptop or a desktop and after the first time, the badge number is inserted.
Chrome will ask the user if he will allow Chrome to access the camera, you need to Allow

If it still doesn't work:
  1. Check the camera settings in Chrome and allow Chrome to access it,
  2. Check the computer's security and privacy settings as well.
 

When you have allowed access to the camera on Google Chrome, the camera to the right of the search bar will no longer be accompanied by the red cross as in the first picture. 
    • Related Articles

    • Virtual punch: configuration and troubleshooting

      It is possible to configure a computer or tablet to act as a punch for the Emprez service. These virtual punches can be installed on any device with Chrome browser installed. WARNING : Although this way of using the service is possible, please note ...
    • Information for installing the punch

      In this article, you will find all the information to properly install the punch in your company. This has already been set up by the Emprez team, according to your manager's responses. If you would like to contact the Emprez team: The most efficient ...
    • Configuration of the functions of your punch machine for your employees

      The punch machine will be used by your employees to punch their presence. The machine linked to Emprez will allow you to compare the planned schedule with the schedule actually worked by the employee. The punch machine also allows you to consult ...
    • What type of punch machine do you have: V1, V2, or V3?

      Punch machine V1 If your business has had its punch machine for a very long time, you probably have the V1 model. You can check it if the home interface looks like the image below. V2 and V3 punch machine If your company has had its punch machine ...
    • Display of messages for employees on the punch

      You can display a message on the punch, your employee can receive the communication from the employer when he goes to punch. You can put a permanent message and/or message that appears only when the employee punches. Display a permanent message on ...