2. Settings: Language, Password, Feedback

2. Settings: Language, Password, Feedback

Language

To change the language of your application, you must manage your phone's settings. By default, the language of the application will be the language of your phone.

To get there :
  1. Click on the menu  (at the bottom), then click on Settings,
  2. This option redirects you to your mobile phone settings related to Emprez, choose the language of your choice.

Password

Update my password

  1. Log in to your account on the mobile application,
  2. Click on the menu  (at the bottom),
  3. Go to My Password,
  4. Enter the requested information in the appropriate boxes,
  5. Click Update.
Now use this new password to log in to the mobile and web application.

Forgot your password

In the connection page, click on I forgot my password, an email will be sent to the registered email to give you the possibility to reset your password. You will then have 30 minutes to enter the temporary password sent to you by Emprez.
Please note that Emprez does not have access to the temporary password sent to you. If you no longer have access to the email entered in your file, you must reach the expiration of the temporary password (30 min).

Too many login attempts with the wrong password 

Please contact your Manager, he can use this article to reactivate your account.

Share your opinion! 

Positive or negative, what we value above all is constructive criticism in order to order to improve our service. Do not hesitate to send us the information if you encounter a problem by clicking on the menu   (at the botton), then on Send Feedback! You will be automatically redirected to your mailbox to send an email to our support service. Remember to accompany your requests for screenshots to allow us to better identify the problem encountered.

    • Related Articles

    • 1. Getting started with the mobile app: My profile and access

      The following listed options are available if, and only if, employees have permission from their administrator. Administrators, here is how to manage the access and functionalities of your employees. If a feature is not authorized by a manager, the ...

    • 1. Getting Started with the Emprez Employee Portal: Employee Profile and Access

      Getting Started with the Employee Portal The options available to employees via the Employee Portal are only available if those options have been authorized and activated for use by management. Administrators, here is how to manage the access and ...

    • 3. Availabilities and Vacations

      My Availabilities: How to Define Your Availabilities Emprez allows you to submit work availabilities directly from the Employee Portal. Availabilities are considered to be those days and times that you will regularly be available for work. Once your ...

    • 3. Mobile Application Functions: Hours, Messages, Punch & Tasks

      Schedule My Shift At the top of your home page appears your current shift or one to come in the next 24 hours. The color of the quarter corresponds to the colors chosen by the manager for you. Click on My Shifts to see the list of your shifts, If you ...

    • 5. Exchange a shift with one of my colleagues

      The Emprez mobile app is used to exchange shifts between employees if the administrator allows employees to do so. If you do not have the option at the bottom of the screen (Bidirectional arrows), this means that you are not authorized to exchange ...